DISCLAIMER/POLICIES
We make and sell all natural soap and other bath and body care products.
We do not carry a large supply of our products. We like our products to be as freshly made as possible, so if you would like to place a large order, please contact us.
The use of our products is not intended to replace the recommendations of your healthcare provider.
Our products are not intended for the treatment, cure, prevention, and/or diagnosis of disease.
We make no claims to be approved by or tested by the USDA or the FDA.
JA Soap & Candle Co is not liable for any illness, problems, direct or indirect damages from any of our products.
If you have a medical problem, seek your Doctor's advice.
Our products are formulated to be mild, but some individuals may have adverse reactions to certain plant materials or other natural products. If irritation should occur, please discontinue use and consult a physician.
We do use mild preservatives in some of our products. We are not responsible for any problems due to misuse of our products. If mold or bacteria grow on your products, we are not responsible. It is very important for you to follow proper storage and care of your products, keep products in cool areas, away from heat.
Our products are for external use only and to be used with total discretion and sole responsibility.
All of our products are handmade, so no two are exactly alike. The coloration of our products may vary from batch to batch due to the use of natural herbs and spices, which enhances their uniqueness.
If for any reason you are unhappy with your product, please let us know and send it back with five days of delivery. We will even exchange it.
If anything has been damaged during shipping, let us know within 24 hours of receiving the product.
Once the product has been shipped back to us, we will exchange it.
JA Soap & Candle Co is not responsible for any individual reaction to any particular ingredient.
Each product description on our website includes a complete list of ingredients. People with sensitivities to any listed ingredient should not use the product. In case you are in doubt or have sensitive skin, always try an allergy patch test, and if at any time irritation occurs, discontinue use of the product.
JA Soap & Candle Co accepts no responsibility for incorrect use of information or products.